Our privacy policy is designed to describe our use of any and all information and data that you may share with us or that we collect from you on this website. This document is a policy that forms an agreement between us, Grahame Robb Associates Ltd, the owner of this website, and you the user of this website www.gra.uk.com

Please take the time to read this privacy policy as it defines the terms of use of the website by you, the user.


Grahame Robb Associates Ltd, we or us

Grahame Robb Associates Ltd with Company registration number 3544656 whose registered office is at Corporate Outdoor Learning Centre, Wokefield Park, Goodboy's Lane, Mortimer, Reading, Berkshire RG7 3AE.

User or you

Any third party what may access the website who is not an employee or contractors of Grahame Robb Associates Ltd.


Refers to the website that you are currently accessing on the domain www.gra.uk.com or any sub domain of this domain, unless we tell you otherwise in that website’s terms and conditions or privacy policy.


All the information provided by you via website contact forms, email submissions, comments on blogs and news and via any other method available on our website.


A cookie is a text file that we might place on your computer when you use this website. The website will then use this file to store information in order to improve user experience, track information about your visit, or for functional purposes. More information about the types of cookies used on this website is in the Cookies clause below.

Data Protection Laws

Any laws that apply to the protection of your personal data including the Directive 96/46/EC (Data Protection Directive) and also the GDPR for as long as it is applicable in the UK.


The General Data Protection Regulation (EU) 2016/679.

Cookie Law

Refers to the Privacy and Electronic Communication (EC Directive) Regulations 2003 and as amended by the Privacy and Electronic Communication Regulations 2011.


Includes companies, agencies, firms, individuals, government entities, trusts, charities, partnerships and any other organisation.


What is covered by this privacy policy?

The privacy policy applies to the actions of users of this website and this website alone, not any websites, social media platforms or any other location linked to or referred to on this website.

Oyster Marketing and Design are the data controllers and we will define how your data is used and will endeavour to update this document to ensure it is accurate.



We may collect the following information from you on this website:

Contact information such as email addresses, telephone numbers, names and any other contact details. We collect this information in accordance with this privacy policy.



We will collect your data in a number of ways:

  • Data you may give to us via web forms that you complete.

  • Data that you may send to us via email to addresses listed on our website.

  • Data that we collect automatically



When you use this website we may do the following:

  • Automatically collect information about how you use the website. We use this information to help us to improve the website and we may collect your IP address, the date and time of each visit, pages visited and how you interact with the website’s content.

  • Automatically collect information using cookies. We will do this in line with the settings you’ve applied for cookie usage in your web browser. We detail the cookies we use on this website in the section below entitled ‘cookies’.



We may use the information that you provide us from time to time to improve our services and website user experience. We may also use it for:

  • Internal record keeping.

  • To send you email marketing, should you have opted-in to this.

  • To contact you, if you requested that we should do so.

We may retain your data if we deem it necessary for legitimate interests. You are entitled to object to this, if you do, please contact the data processor (detailed below) and we will update or delete your records.



We take data security very seriously. We will take the following safeguards:

Access to your account (if you have one) will be controlled by a unique username and password.
We only use secure servers to store data.



We have organisational processes in place to deal with any suspected data breaches. If you suspect that your data is being misused or has been lost, please contact us immediately on : info@gra.uk.com  

You should always take the necessary steps to ensure that your data is safe in your own device. You need to protect your device for viruses and malware to reduce the chances of identity or data theft. More information is provided on the HM Government website www.getsafeonline.org



We will only keep your data for as long as is deemed necessary to fulfil the purposes outlined in this privacy policy, or until the time that you request it is deleted.

Please note that even if we delete your data, we may be required to keep it in an archive for legal, tax or regulatory purposes as governed by UK law.



According to UK law, you have the following rights relating to your data:

Right to access

You have the right to request copies of the data we hold about you at any time, or to request that we modify or delete this data. We will not charge you to provide you with the information we hold about you unless your request is “manifestly unfounded or excessive”. Where legal, we may refuse your request, but we will tell you the reasons for the refusal.

Right to correct

You have the right to request that your data is rectified if it is inaccurate or incomplete.

Right to erase

You have the right to request that your data is deleted and removed from our system.

Right to restrict our use of your data

You have the right to block us from using your data or restrict the way we use it.

Right to data portability

You have the right to request that we move, copy or transfer your data.

Right to object

You have the right to object to our use of your data including use for legitimate interest.



To exercise any of the above rights, please get in touch with us info@gra.uk.com  

If you are not satisfied with how we handle your request, you may refer your complaint to the relevant data protection authority. In the UK this would be the Information Commissioner’s Office: http://ico.org.uk

We ask that you let us know if you’ve updated your contact details so that we can keep your data up to date during the period in which we hold it.



Our website may place cookies on your computer to help us to improve the experience of using the website. We have carefully selected only the essential cookies and have taken all the necessary steps to ensure that your privacy is protected and respected.

All cookies used on this website are governed by the current UK and EU cookie laws.

You will be notified of our use of cookies when you first access the website. This message will be displayed on a horizontal bar and your will be required to consent to the cookies in order to dismiss this notice. If you decide not to dismiss this notice, it will be deemed that you have accepted the use of cookies by the continued use of the website.

We may use the following cookies:

Necessary cookies

We use some cookies to ensure that our website operates as we intend it to. These include, for example, any cookies that enable you to log into secure areas, use shopping carts etc.

Analytical cookies

We use cookies to monitor the number of visitors on our website and track how they move around the site and engage with its content. We will use this information to improve how our website performs and make changes to its structure and content.

Functionality cookies

We use these cookies to recognise you on return visits to our website. We might use it to remember that you agree to the use of cookies, for example, so the notice will not display. We might also use it to avoid displaying repeat pop-ups (if used) or perhaps to remember your region for choice of language or your selection of accessibility features.

We have listed the cookies we use in the Cookie Schedule below.



Depending on the browser that you use, you can use the settings to decide whether you permit the use of cookies. Be default, most browsers permit cookies. You can also delete any existing cookies via your browser. See your browser’s ‘help’ feature to find out how to do this.

You should ensure that your web browser is up to date and using the latest version of the software.

More information about cookies can be found at http://aboutcookies.org



You cannot transfer your rights to any other person or organisation. We may transfer our rights where we do not believe that this affects your rights.

If any part of this privacy policy is deemed to be invalid or illegal, this does not affect the validity or enforceability of any other part of the policy.

We may change this policy as we see fit, without any prior notice. You will be deemed to have accepted any further changes when you accept the policy on initial use.

This policy is an agreement that is governed by and interpreted according to UK lar. All disputes arising are to be held under the exclusive jurisdiction of UK courts.

You may contact us by email at info@gra.uk.com



Here is a list of the cookies that we use on this website.

If you believe we have missed any, please get in touch.

Necessary cookies

Cookie to track acceptance of cookies and dismissal of cookie notice.

Functionality cookies

If you have a login for the website, you will have a session cookie.

Analytical cookies

Google Analytics cookies to track your use of the website:

_ga - expiry: 2 years - Used to distinguish users.

_gid - expiry: 24 hours - Used to distinguish users.

_gat - expiry: 1 minute - Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.

AMP_TOKEN - expiry: 30 seconds to 1 year - Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

_gac_<property-id> - expiry: 90 days - Contains campaign-related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.