What do you mean by experiential?

Experiential in its simplest form means learning through doing or learning through experience, a key part being people’s reflection on those experiences. At GRA, we include practical exercises, simulations, and team challenges into our programmes to create a more memorable training experience and to help participants integrate their knowledge more successfully back in the workplace.

To find out more about our experiential approach, go to our why choose us page.

How do you tailor your training to meet different organisational needs?

At GRA, our aim is to get to know your business like it’s our own so that we can see things through your lens. We do this by taking the time upfront to listen to your development needs and to get a full and rounded picture of your values, culture, goals, and key measures of success.

Once we’re confident we know what you’re looking for, we’ll go away and put together a proposal that details a unique training solution for you, whether that be through tailoring existing GRA products or by creating a completely new and bespoke programme that’s more specifically for your organisation or team. We not only tailor our training through content design but also in our delivery method, so whether you’re looking for a face-to-face, virtual or a blended approach, we can adapt to suit your requirements.

We also recommend conducting ‘day in the life’ interviews with a selection of people from your organisation to establish hopes and concerns about upcoming training and to allow us to take a deeper dive into people’s day-to-day roles, responsibilities, and individual needs.

How do you evaluate your training?

Like our training, we tailor our evaluation strategy to the requirements of each of our customers and like to work in partnership with you to ensure we select the best metrics to evaluate the performance of our delivery team, delegate experience, learning transfer and overall service, to ensure we provide maximum ROI for your organisation. We also want to ensure that the metrics being assessed are consistent with your values and objectives.

In addition to quantitative metrics, we also believe in providing delegates with the opportunity to explore their observations and reflections in more detail and therefore recommend incorporating qualitative feedback in the review process.

Should you have one, we can also work with your existing evaluation systems following the training to manage the performance of our delivery team.

Do you have any case studies we can look at?

Yes, we have a number of case studies that you can view via our customer stories page and even more are coming soon!

Do you have any clients that you’ve worked with that we can talk to?

Yes, we would be happy to put you in touch with some of our trusted clients of past and present, just give us a call on 01962 779911 to discuss this further.

Do you have experience working with companies in our sector or industry?

GRA has worked with organisations in a number of industries over the last 30 years, from manufacturing and pharmaceuticals to public health, technology, banking and insurance, local authority and more.

But even if we haven’t worked in your industry before, we take the time to listen to and learn from our clients and to tailor our training programmes to your specific needs. We may be the experts when it comes to training, but we fully recognise that you are the experts when it comes to knowing and understanding your business.

Do you offer virtual/online training?

Yes, we offer a great range of virtual training options and online learning tools. To find out more go to our virtual learning page.

Do you offer a blended/hybrid training approach?

Yes, we pride ourselves on our ability to offer our clients a completely blended training experience. To find out more go to our blended learning page.

What training models do you use?

We use a range of trusted learning and development models that we really believe in and that have stood the test of time. During our 30 years of designing and delivering training, we have also developed some of our own unique models which sit within our branded training programmes. Well known models we use are, but are not limited to, the following:

70-20-10 for L&D

Tuckman’s Stages of Group Development

Herzberg’s Two Factor Theory

Kolb’s Cycle of Experiential Learning

✔ Belbin Team Role Theory

Ken Blanchard Companies SLII

MBTI Four-Factor

Honey & Mumford Learning Styles

Thomas Kilmann Conflict

Covey’s Circles of Influence

HeartMath Coherence

HeartMath Domains of Resilience

Alessandra's Platinum Rule

Johari Windows

McGregor’s X & Y Theory

Maslow’s Hierarchy of Needs

Baddeley & James’s Political Intelligence



John Adair's Action Centred Leadership

Insights Discovery

Do you use psychometrics as part of your training?

Yes, some of our training programmes do include the use of psychometrics or behavioural assessments and 360-degree tools, such as Belbin, MBTI, GPI, and Insights.

We know that there can be a stigma around psychometrics, and therefore always want to assure our clients and delegates that those we include as part of our training are ones in which we have had many years of experience with and wholeheartedly trust in their theory.

We would also never assume the narrative that these tools exclusively define anyone’s personality or behaviour and are only ever used as additional training aids. At no point is anyone made to complete something they don’t understand or made to share the results of an assessment with someone they don’t wish to.

How much does your training cost?

The cost of our training very much depends on what type of programme you’re interested in, how much you want us to tailor it to your specific needs, how many people it’s for and the time constraints. However, we will always aim to put together a training package that suits both your needs and your budget and we will be as flexible and transparent as possible when it comes to outlining and discussing costs with you.

If you want to enquire about costs for a training programme, please get in touch with us by calling 01962 779911 or email us via enquiries@gra.uk.com

At what locations do you offer training?

We can provide training at any number of locations, whether that’s at your offices, at one of our training centres, at one of our partner hotels, or at any other venue of your choice.

GRA also deliver training globally and has worked in over 28 countries in just the last 7 years.

Can you connect us to hotels/venues where we can host our training as part of your offering?

Yes, we are partnered with and work alongside a number of fantastic hotels and venues that we would happily connect you with. We can also facilitate this on your behalf as part of our service if you prefer.

If you would like to talk to our team about this, please give us a call on 01962 779911.

How many people can you accommodate on your training programmes?

This completely depends on the method in which we’re delivering your training and what type of training we’re delivering for you.

Typically, our face-to-face training programmes can hold numbers anywhere from 5 to 30 delegates in a single classroom. Any number above 20 will usually require multiple facilitators, as will programmes that include outdoor activities. Groups over 30 will typically be delivered in cohorts, but this is dependent on the type of face-to-face training we’re delivering for you.

Our online/virtual training classes are slightly smaller and tend to accommodate anywhere from 5 to 15 delegates in a single classroom. Numbers above 15 would typically require us to deliver in cohorts, but again, this is subject to the type of online training we’re delivering for you. Most of our virtual training sessions include both a facilitator and a moderator as a minimum, more facilitators are likely to be required for higher numbers.

For Team Building events, our centre in Reading at Wokefield Estate can hold up to 300 people at any one time, while our centre at St. George’s Park can hold up to 150 people at once. See our Team Building FAQs for more information.

Is all your training delivered in-house?

All our training is either delivered by our experienced in-house training team or by one of our equally experienced and trusted associate training teams. We will never take on any training that we don’t have the capacity to facilitate within these teams. If we can’t accommodate what you’re looking for, we will always be upfront and honest about it and will point you in the direction of other providers that may be able to help you if we can.

What happens if we need to reschedule or cancel our training with you?

Our cancellation policy is clearly outlined in our T&Cs when forming an agreement with you, so please check this to see how you would be affected if you were to cancel. Rest assured that we will be as flexible as possible when it comes to rearranging and rescheduling dates for training and we have a fantastic administration team who would be happy to talk to you.

If you need to talk to us about cancelling or rescheduling your training, please give us a call on 01962 779911.

What is currently in place to protect those who attend training at your Centres from Covid-19?

Our Covid-19 protocols are constantly changing and evolving in line with government guidelines, so please let us know if you would like to see our most up to date protocols. If you have training already booked with us, our administration team will clearly outline anything you need to know about safeguarding against Covid-19 prior to your arrival at either of our Outdoor Centres.

If you have any additional questions or concerns, please do not hesitate to contact us on 01962 779911 or email us via enquiries@gra.uk.com

Team Building

What activities do you offer?

GRA offer a wide range team building activities. To find out more about what activities we offer go to our activities page.

Do you run both indoor and outdoor activities?

Yes, we have an excellent range of both indoor and outdoor team building activities that range from physical, to non-physical. To find out more about what activities we offer go to our activities page.

Do you offer activities that cater to people of all abilities?

Yes, we have a wide range of indoor and outdoor activities that are both fun and inclusive for everyone. Whether you’re looking for desktop puzzles and team problem-solving exercises or adrenaline-fuelled activities like laser combat and high ropes, or something in between, we can cater your team building package to suit you.

GRA also operates a strict ‘challenge by choice’ policy which you can find out more about via our team building page.

Will you still run outdoor activities if it’s raining?

Yes, we run outdoor activities come rain or shine, and provide wet weather gear should you happen to be with us on a soggy day! Occasionally there are weather-related circumstances that can prevent us from running outdoor activities such as lightning, very high winds or freak weather conditions, however, we will always assess this on a case-by-case basis and will never put any of our delegates or staff outside in unsafe conditions.

If you have a team building event booked with us and are worried about how weather conditions may affect you, please give us a call on 01189 332222.

How many people can you accommodate at any one time at your training centres?

Our centre in Reading at Wokefield Estate can hold up to 300 people at any one time, while our centre at St George’s Park can hold up to 150 people at once.

Please note that if you are wanting us to run a team building event for you at, or close to our threshold numbers, then this usually requires you to have exclusive access to our Centre which is availability and cost dependent.

Over what durations do you run your team building events?

Typically, we offer our team building packages over durations of 3 hours, half a day, a full day, or multiple days.

If you are looking to include some of our activities as part of your conference, then our conference energisers are typically 60-90 minutes.

What happens if someone in the group has a fear of heights, can they still participate in your outdoor activities?

Yes, we offer plenty of activities that don’t involve heights. We can also teach people the art of belaying and spotting their teammates who do want to participate in high ropes activities so everyone is involved even if they aren’t taking part in a particular activity in the traditional sense.

When booking or enquiring with us, please let us know if you have any specific needs or concerns and we can talk you through the best team building package for you.

What are your policies and procedures when it comes to health & safety, insurance, risk assessments, etc?

At GRA, we take the health and safety of our delegates and staff extremely seriously and we have an impeccable record to show for it. If you are thinking about booking a team build with us or have an existing booking and want to understand more about any of the above, please give us a call on 01962 779911 and we will be more than happy to provide any information you need.