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"The training programme exceeded our expectations and the learning outcomes matched our requirements perfectly."

Kyocera Document Solutions UK (KDUK) is one of the world’s leading document management companies. Headquartered in Reading since 1988, the company also has two technology suites located in London and Manchester. Kyocera organises annual workshops for all of its employees to revisit the organisation’s five values; based on the founder’s philosophy. Julia Allen, KDUK’s Organisational and People Development Manager said, “The workshops ensure that the philosophy, values and their associated behaviours are fresh in our employees’ minds. We also utilised this year’s workshop to launch our new mission statement.”

"In comparison to the workshops we have done in the past, I found this one to be the most rewarding and certainly the best organised and most fun! I know from speaking to others that this sentiment is shared among the group. Thank you GRA!" 

LAURENCE CHETWYND Customer Training Executive 

KDUK’s goal was to determine how the value of ‘consciousness’ would enable them to be a ‘Partner of Choice’ and to ensure that the ‘Customer First Principle’ would be upheld by their employees.“We were searching for a training provider to support the workshop and help our employees understand our goals. We were intrigued by the energy, enthusiasm and knowledge that the GRA team possessed. We knew instantly that GRA were the perfect match for Kyocera when they introduced their ‘Challenge by Choice’ ethos, providing a safe learning environment for our employees.” 

The programme, designed by GRA, enabled everyone in the organisation to take part in the workshop irrespective of job role, experience and tenure within KDUK. We worked with the leadership team to tailor the programme to their specific objectives and focus the team development business scenario on consciousness. The scenario simulated a business environment and enabled delegates to complete both indoor and outdoor team exercises, from physical to non-physical, to be rewarded with ‘revenue’. In each workshop, the team took on the role of a ‘department’ that contributed to overall business objectives of the made-up organisation. 

"The cooperative environment gave me the confidence to push beyond my comfort zone and believe in the ability of myself and others".

By the end of the sequential workshops, all 165 participants had contributed to the overall objectives and successfully completed the scenario by achieving an overall profit. “As this programme was designed around values and behaviours, I would say it is hard to measure the exact return on investment we achieved as an organisation,” said Julia Allen. “However, in terms of our employees embracing the values and adapting their behaviours - such as the importance of collaboration and always remembering the customers’ needs come first - I would say there has been a substantial return on investment.” For KDUK, one of the highlights from the programme was also witnessing the challenge by choice ethos in action.

KDUK planned to revisit the training company-wide six months after the initial programme and incorporate it into their next philosophy workshop. Following the success of this workshop, KDUK has also organised a scaled down version for new starters as well as further workshops looking at other company values.

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"I thought it was outstanding! The staff have been amazing, really knowledgeable and used activities to highlight the evidence behind the
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- Anna Kilmartin, SJP Graduate

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This is why we do what we do

“In comparison to the workshops we have done in the past, I found this one to be the most rewarding and certainly the best organised and most fun! I know from speaking to others that this sentiment is shared among the group. Thank you GRA!”

- Laurence Chetwynd, Customer TrainingExecutive

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“I had only heard positive remarks about GRA prior to attending this course, so I was not surprised by the quailty of the training that was delivered.”

- Amy Johnson, SJP Apprentice

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"Making learners feel comfortable and secure when joining a session is just as important online as it is face-to-face. The team at GRA achieved this by taking the time to familiarise learners with their platform and provide individual technical support as needed without disrupting the flow of the session."

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"Our programme with Grahame Robb Associates, using the experiential business simulation, challenged our leaders and significantly increased levels of trust in a way that enabled great peer-to-peer and coaching conversations. We believe this has been a pivotal building block to support them in achieving their full potential as leaders; enhancing self-awareness and strengthening our leadership community in Tech Data.”

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“To deliver a virtual week of induction was definitely unknown territory for us, however, working with GRA, this was easily achieved! The variety of sessions such as self & team awareness and personal branding, were thoroughly engaging and were a perfect complement to our internal sessions.”

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“On behalf of all of us at HSO we would like to thank GRA for the great support you provided in helping to make our ‘One Team training conference’ a great success. Your professionalism, willingness to ‘make it work’ all helped to make our event at St. George’s Park such a success. Nothing was too much trouble, and your support was brilliant! We have received so much positive feedback about the entire event, a fantastic time was had by all attendees. We look forward to working with you again in the future.”

– Jacky Duggan, HR Team Administrator

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“I would like to thank the GRA team for all their help organising our event again this year. The group was double the amount we had last year and we have had fantastic feedback from all staff from the UK, US and India offices. Please pass on our thanks to all the instructors and organisers. It was amazing how they remembered us from last year and it was great to have the same instructors as last year too. I already have staff asking about next year.”

–Laura, Finance Manager, Healthcare organisation

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“We needed to give our staff the opportunity to get to know each other better. In asking GRA to undertake the task, I knew we’d get creativity and purpose, but the laughter, courage, spontaneity and sheer sense of having fun together exceeded my hopes and made for a hugely successful programme. I have nothing but positive feedback – a real testament to GRA.”

– Tom Hall, Director, Alitex

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“GRA were brilliant and I would thoroughly recommend them for anyone who is looking to do a corporate team building event. The staff were so helpful and patient with my colleagues and everyone got so much out of the day.”

- Anna Frazer, HR Advisor, Prescient

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“I would like to thank the GRA team for a very enjoyable and productive experience. It is not often that we engage with a company that is so in tune with what we are trying to achieve, it was such a great understanding of the goals and objectives!”

- Gary Marsh, VP for EMEA Sales, Microchip

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“GRA’s facilitators have a lovely balance of professionalism and approachability to what they do. We worked together from the start to design and deliver a series of really experiential workshops as part of our graduate programme. Our own facilitators and the participants had nothing but praise for the knowledge, flexibility and responsiveness that the team from GRA brought to our events and the feedback has been fantastic with many saying it’s the best training they’ve been on.”

- Sarah Rudder, Learning & Development Consultant, Thales

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“GRA’s Outdoor Leadership Centre was a great addition to the things we worked on in training, so it’s certainly something I would do with the team again.”

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“The best virtual training session I have attended. I was very impressed! GRA were good at making everyone feel at ease, lowering the barriers to engaging in discussions and creating a very positive and knowledgeable atmosphere.”

– Miki Van Kooji, Msc Student International Management, Kings College London

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“The vision programme our senior team attended was extremely effective and efficient, and i have received so much positive feedback about how much everyone enjoyed working with Grahame and his team! We will definitely be staying in touch on future collaboration!”

– Samantha Barrass, CEO, Business Banking Resolution Service

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“The vision programme our senior team attended was extremely effective and efficient, and i have received so much positive feedback about how much everyone enjoyed working with Grahame and his team! We will definitely be staying in touch on future collaboration!”

– Samantha Barrass, CEO, Business Banking Resolution Service

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“Thank you for a very enjoyable 2 days! Due to the pandemic, this was not our plan A, but I thought it was a terrific plan B. I very much enjoyed meeting all our staff and despite the remote working conditions I sensed an espirit de corps that I really wasn’t expecting.”

- Caroline Barr, Non-Executive Director, Business Banking Resolution Service

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“I enjoyed the residential programme we did with GRA at St. George’s Park very much – it was great to learn about our inherent personality traits and their translation to best-suited roles in a team. I think I speak on behalf of all of us when I say that the two days spend with GRA were fun-filled yet fruitful, relaxing yet productive. I would like to extend my thanks to you for organising this and especially to Joe, who led a fantastic session. I look forward to further training with GRA and coming back to St. George’s Park in the future!”

- Mrinalini Chakrabarty, Engineering Graduate, Collins Aerospace

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“I was a total cynic when it came to 'outward-bound' training as I had seen so much that was fun, but not really relevant to learning anything new about yourself. I am very passionate about learning events that have a purpose and being able to demonstrate measurable change in the people who have attended them. Since attending a Leading Change event with GRA, where I saw a level of skill provided by the facilitators to really draw out the learning from the outdoor events that I had not witnessed at anywhere else, I have been waiting for an opportunity to use them. It presented itself this year and we have just completed out first trainee scheme induction event and plan to run one every year for the foreseeable future as they did such a good job!”

- Lindsey Arnold, Learning & Development Manager, Telford Homes Plc

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“When we met GRA, we were intrigued by the energy, enthusiasm and knowledge that the team possessed. We knew instantly that they were the perfect match for Kyocera when they introduced their ‘Challenge by Choice’ policy, providing a safe learning environment for our employees.”

- Julia Allen, Learning & Development Manager, Kyocera

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