• Why Do We Avoid Accountability Conversations?

    A colleague has just missed a deadline. You’re not sure what to do - you want results, but you’re also worried the colleague will react negatively if you hold them accountable. What would you do?According to research by our partners VitalSmarts, 93% of us have a colleague who doesn... Continue Reading 10th February, 2015
    admin
    0
  • Five Tips for Mastering Crucial Conversations

    If you’re stuck in some aspect of your life, either at work or at home, there is a crucial conversation you are not holding or not holding well.So, what do we mean by a crucial conversation? We define a crucial conversation as one characterised by three conditions: high stakes, opposing... Continue Reading 29th January, 2015
    admin
    0
  • Are You Lacking New Year’s Resolve at Work?

    For many of us, this time of year turns our attention towards creating positive changes in our lives. Some people’s New Year’s resolutions are focused on personal changes such as a new health regime or taking up a new hobby. For others, the focus is placed upon tackling issues in the... Continue Reading 9th January, 2015
    admin
    0
  • 3 stories to overcome before a Crucial Conversation

    Employees waste an eight-hour working day every time they choose to avoid a crucial conversation, according to research conducted by VitalSmarts. Instead of speaking up and confronting the problem with colleagues, 95% of the workforce engage in resource-sapping avoidance tactics such as stewing... Continue Reading 3rd December, 2014
    admin
    0
  • My first year at Grahame Robb Associates

    There I was, stood on a platform 40ft in the air, supported by nothing more than a swaying pole and a harnessed rope, thinking to myself “welcome to GRA”.My name is Richard Herd and I’m a Sales Executive at Grahame Robb Associates. I have recently completed my first year with the... Continue Reading 6th November, 2014
    admin
    0
  • Do managers really specify 'Who Does What By When?'

    New study reveals most managers think they hold their teams accountable, but in fact lack the proper skills.Three quarters of managers have to take on extra work every week to compensate for under-performing staff, according to a new study into workplace accountability conducted by Grahame... Continue Reading 5th August, 2014
    admin
    0
  • A leaders true colours

    Have you ever wondered if colour influences us in anyway? Whilst recently working with a team of leaders, I stumbled across a fascinating observation about colour that fuelled my curiosity. If I may, let me set the scene and share what happened.Visualise a training room if you will.  After a... Continue Reading 4th August, 2014
    admin
    0
  • When expectations aren't met, describe the gap

    In any given week, many of us experience a situation where a colleagues’ performance doesn’t quite match up to our expectations. The gap between what was expected and what was observed can be anything from missed deadlines to poor performance or even inappropriate behaviour. The... Continue Reading 20th May, 2014
    admin
    0
  • Do we need to build confidence or competence to rise to a challenge?

    We all have a comfort zone at work and outside of it. When we sit in that zone, we feel confident and at ease with ourselves, in control, able to deliver results and perform well. These moments in time can feel rewarding and energising and, as we snuggle up in our cosy, security blanket, life feels... Continue Reading 9th May, 2014
    admin
    0
  • Surviving Easter temptations – The six-source way

    New Year has come and gone and with it many people’s New Year’s resolutions. But, guess what’s coming for those whose challenge is still alive – oh yes the temptation of an Easter chocolate fest! Some may benefit from the Lent promise, whilst others may rely on good old... Continue Reading 9th April, 2014
    admin
    0
  • Curing sickness absence in healthcare - a prescription for success?

    In 2013, the average days lost to sickness absence in the Health sector was 11.1 days per employee (CIPD 2013 annual sickness absence report)At an average cost of £720 per employee per year, an employer with 1,000 employees will have an absence cost of £726,000The main cause of sickness... Continue Reading 21st March, 2014
    admin
    0
Page 4 of 4