What’s the number one reason people quit their jobs? According to CIPD research, it’s because of their relationship with their manager. Whether it’s due to a lack of development opportunities, workload, feeling undervalued or the manager's behaviour, many of us feel the only option in these circumstances is to leave the organisation.
A key reason we choose not to speak up about our frustrations is that we find our managers to be the most challenging person to have these crucial conversations with*. What if you had the skills to approach that difficult conversation? Would you at least give it a try before going through the upheaval of searching for a new role?
Perhaps, you’re the manager in this situation. You know your employee is unhappy, but you can’t figure out why. You’re keen to help, but you’re concerned that if you tackle the issue, you’ll make matters worse or you could damage the relationship. You choose to say nothing, but then the unthinkable happens and they quit. A crucial conversation at the right time might have saved the relationship, kept them onboard and stopped you from having to go through the process of recruiting a replacement.
When a culture of silence exists across the organisation, we see staff morale decline, team collaboration diminish and staff turnover increase. Our recent webinar, Conversations to Keep Your Best Employees, will introduce you to the tools for talking when stakes are high. You can download a complimentary copy of the recording here: https://attendee.gotowebinar.com/register/1670249796683904771
*GRA research found 52% of people said they found it most difficult to speak up to their manager rather than a colleague at the same level or a direct report.