Crucial Conversations

GRA are proud to be the UK approved Licensee of VitalSmarts for Crucial Conversations training.

Crucial Conversations training teaches skills for creating alignment and agreement by fostering open dialogue around high stakes, emotional, or risky topics - at all levels of your organisation. By learning how to speak up and be heard (and encouraging others to do the same), your organisation will begin to surface the best ideas, make the highest quality decisions, and then act on those decisions with unity and commitment.

What Kind of Results Can I Expect?

When people have the skills to discuss difficult workplace issues and make the best decisions, there are a number of positive consequences, including:

• Decreased costs
• Greater efficiency
• Increased employee satisfaction

After the Crucial Conversations training, delegates will be able to:

• Resolve disagreements
• Build acceptance and overcome resistance
• Speak persuasively, not abrasively
• Foster teamwork and better decision making
• Build teams that work together and act with unity and conviction

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